PATIENT RESPONSIBILITIES

CANCELLATION OF APPOINTMENTS

If you have an appointment with any of the health care staff and are unable to attend for any reason, please telephone and cancel the appointment. Even a few minutes notice gives us time to reallocate resources.

MOBILE PHONES

Please do not use mobile phones within the building, as they may interfere with sensitive electronic medical equipment and can be annoying to staff and other patients

NO SMOKING

PLEASE NOTE THAT SMOKING IS PROHIBITED IN ANY PART OF THE HEALTH CENTRE.

Smoke detectors are fitted in all areas.

PARENTAL SUPERVISION

Please note that parents or guardians are responsible for the supervision of children inside the Health Centre or in the grounds or car parks.

VIOLENT PATIENTS

The Upwell Health Centre applies the NHS zero tolerance approach toward violent patients. Any patient who has been violent or threatened violence to a GP or a member of his/her staff will be immediately removed from the practice list in accordance with NHS (Choice of Medical Practitioner) December 1999 Regulations.

The Upwell Health Centre Publication Scheme (Freedom of information)

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